11 general skills or competencies (Job family competencies) for Network Operations Senior Manager
Skill definition-Developing and executing innovative plans to ensure interoperability of business systems in the event of an emergency.
Level 1 Behaviors
(General Familiarity)
Cites the importance of business continuity planning and implementation.
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Level 2 Behaviors
(Light Experience)
Assists in resolving systems issues to ensure continuous business operations.
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Level 3 Behaviors
(Moderate Experience)
Executes business continuity plans to maintain uninterrupted services across our business.
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Level 4 Behaviors
(Extensive Experience)
Delivers prompt resolution to system issues to minimize disruptions in business operations.
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Level 5 Behaviors
(Mastery)
Designs tools and processes to simplify the business continuity program.
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Skill definition-Using all IT infrastructure, hardware, software, and systems to support business operations and achieve business strategies.
Level 1 Behaviors
(General Familiarity)
Describes the concepts of the IT environment in an organization.
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Level 2 Behaviors
(Light Experience)
Assists in developing regulated policies and procedures to improve IT operations.
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Level 3 Behaviors
(Moderate Experience)
Maintains IT security protocols to protect the information assets within the IT environment.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the operations of the current IT environment to detect critical deficiencies.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools, techniques, and methods to establish a high-performing IT environment.
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11 soft skills or competencies (core competencies) for Network Operations Senior Manager
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Describes the core principles of business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects data from various channels to support analysis of business processes.
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Level 3 Behaviors
(Moderate Experience)
Develops alternative solutions to business process improvement and assesses their feasibility.
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Level 4 Behaviors
(Extensive Experience)
Deploys cost-effective and time-efficient solutions to business process issues.
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Level 5 Behaviors
(Mastery)
Facilitates the implementation of business process improvement strategies.
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Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of budgeting operations.
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Level 2 Behaviors
(Light Experience)
Assists in developing and improving budgeting models, plans, and strategies.
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Level 3 Behaviors
(Moderate Experience)
Compares planned budgets vs. actual expenditures, identifies, reports, and explains variances.
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Level 4 Behaviors
(Extensive Experience)
Determines system capabilities and needs to improve the process for financial budgeting.
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Level 5 Behaviors
(Mastery)
Develops financial models to support the strategic improvement of our budgeting processes.
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Summary of Network Operations Senior Manager skills and competencies
There are 0 hard skills for Network Operations Senior Manager.
11 general skills for Network Operations Senior Manager, Business Continuity, IT Environment, Local Area Networks, etc.
11 soft skills for Network Operations Senior Manager, Business Process Improvement, Budgeting, Planning and Organizing, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Network Operations Senior Manager, he or she needs to be skilled in Business Process Improvement, be skilled in Budgeting, and be skilled in Planning and Organizing.